Can I return a product?
Originally asked by Thomas on Jan 27, 2010 and asked 3329 times since.
We accept returns on physical stock within 28 days, however all digital sales are final.
Returned stock can be sent to:
Planet Mu Records Ltd
PO BOX 339
Please ensure you get proof of postage when returning an item.
- I have found a bug with the site, who do I contact?
- If I order several physical items including a pre-order item will it all get shipped at the same time?
- Where is the download link for the free mp3's w/ vinyl purchase?
- All the tracks on your player seem really short, is this the length of the track I am buying?
- My order has not arrived, where is it?
- I have pre-ordered an item, when will I receive it?
- I can't get the my downloads page to work can you send me a link to the download?
- I have pre-ordered an item and the release date has been changed. Why is this?
- Does the Planet Mu Site collect Cookies?